Citibank Visa Corporate Card Policy

Employees who incur regular business related expenses should apply for the Citibank Visa Corporate Card. The Citibank Visa Corporate Card is the required method of payment for all NBCUniversal business-related travel and expenses. For eligible nonunion employees who spend more than $1,000 per year must have an active Citibank Visa card. To request a card or a change in credit limit refer to Credit Card Services.

The employee is personally responsible for all charges to the Card. Fees related to “rewards” programs and special promotions are considered personal and will also not be reimbursed. The Citibank Visa Corporate Card may not be used for any non-NBCUniversal business expenses.

The Citibank Visa Corporate card is a chip and pin card, to activate the card the employee is required to establish a four digit pin. This pin will be used every time the employee inserts the card into a chip and pin terminal at the time of the transaction. The first time the employee uses the chip feature on the card, the employee must use a terminal attended by a person. The card will be inserted into the terminal, the employee will enter his/her pin, the transaction will decline at first, but once reprocessed the transaction will be approved. Refer to the FAQs for additional details.

Citibank may contact the employee concerning possible fraudulent transactions on the corporate card. The employee must immediately contact Citibank at 800 248-4553 to confirm if the highlighted transactions are valid. Citibank will then credit the employee’s corporate card for the fraudulent transactions. All debit and credit transactions must be submitted by the employee on an expense report within 60 days to prevent card suspension. 

Learn more about Citibank Fraudulent Warnings here.

The employee should contact Citibank at 800 248-4553 to raise a dispute for specific transactions. Citibank will then contact the vendor on the employee’s behalf to dispute the transaction. A credit may be issued to the employee’s corporate card which then needs to be submitted on an expense report within 60 days to prevent card suspension. 

The Citibank Visa Corporate Card is NOT to be used for personal expenses. The purpose of the card is to facilitate business payments only. Albeit, NBCU encourages the partial allocation of charges as personal when appropriate. For example, paying for a movie at a hotel which is not an allowable expense and the employee didn’t have time for a revised invoice. Or the employee goes out to dinner and orders an expensive bottle of wine- the difference should be allocated and indicated a “ personal”. (See check box in Concur)

If an error did occur and a personal charge was made; please mark the item as “personal” in Concur and submit payment through our online direct biller system. (Do not pay Citibank directly). We no longer accept checks for personal expenses.

If the corporate card is used inappropriately for more than three times in a rolling year, the employee’s card is subject to suspension. To reactivate your card, your manager must send an email with this request to [email protected].